Frequently Asked Questions

How we can help

Below are some of the questions we get asked most frequently. Although we can't answer every car-related question, we have tried to answer as many as possible. If you have any ideas for anything else we could add then please let us know.


Looking for more information about our vehicle servicing, MOTs, or car repair services? Below are some of the most common questions we get asked at Auto Tech Direct, your trusted mechanic in Shrewsbury. If you still have a query, don’t hesitate to get in touch with our team—we’re here to help.

Questions and Answers

While we’d love to offer fixed pricing for every repair, the number of variables between vehicles makes it difficult to provide a one-size-fits-all cost. However, feel free to give us a call or drop us an email — we’ll be happy to provide you with a quote right away.

We have a range of courtesy vehicles available, from small hatchbacks, to vans. Whilst we will make every effort to have one available for use when you book, we cannot guarantee a courtesy vehicle will be available for every appointment.

Auto Tech Direct do offer vehicle collection and drop-off, within the Shrewsbury and surrounding areas. If this is something you would like, then please let us know when you make the booking.

Repair times can vary depending on the issue, parts availability, and workshop schedule. For most minor repairs and servicing, we aim for same-day or next-day turnaround. For more complex diagnostics or repairs, we’ll give you a clear timeframe upfront.

We provide a full range of vehicle services in Shrewsbury, including MOT testing, brake and clutch repairs, tyre fitting, diagnostics, servicing, and performance tuning. Our experienced mechanics work on all makes and models, including vans and motorhomes.

Yes, we recommend booking in advance where possible to ensure availability, especially for MOTs and major repairs. However, we do our best to accommodate urgent repairs and short-notice bookings. Use our website to request a quote or call us directly to check availability.

Absolutely. We provide MOT testing for Class 4 vehicles, including cars, small vans, and motorhomes. Our trained technicians can also perform MOT preparation and repairs if your vehicle fails its test. Book online or contact us to schedule your MOT today.

If you’re unsure of the issue, don’t worry. Our team offers vehicle diagnostics to identify faults using advanced tools. Just give us as much detail as you can—such as noises, warning lights, or symptoms—and we’ll assess the vehicle and provide the next steps.

Yes, our workshop is fully equipped with the latest diagnostic tools and equipment to handle modern vehicles, including those with advanced electronics, hybrid systems, and manufacturer-specific technologies. Our experienced technicians are trained to service most makes and models, using up-to-date methods that keep your car running smoothly.

Absolutely. At Auto Tech Direct, we have the space and equipment to carry out servicing and repairs on motorhomes, vans, and larger vehicles. Whether it’s routine maintenance, MOT preparation, or specialist diagnostics, we’re able to handle vehicles of various sizes with care and precision.